Unlock your profits with automation

Elevate your sales operations to the next
level with Zoho CRM

CRM
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What is Zoho CRM?

Zoho CRM is an award-winning platform that centralises your sales, marketing, and customer support operations in a user-friendly interface. Over 250,000 businesses in 180 countries use it.

Zoho CRM puts all customer information in one place to keep things organised and improve efficiency. You can tailor your workflow to your specific business needs with Zoho CRM’s flexible integration with other Zoho apps.

Who is Zoho CRM for?

The Zoho CRM system can be tailored to the specific needs of any type and size of business. Increase your sales, marketing, and customer support with Zoho CRM, whether you're a small business, a large corporation, or work in a specific industry such as real estate, healthcare, insurance, legal, media, restaurants, travel, banking, taxes, freelancing, or nonprofits.

B2B: Track Your Business

Create a common platform to keep partners, vendors, and other stakeholders in sync with one another.

Manage contact information, keep track of business deals, payments, and reports, and create a common platform to keep partners, vendors, and other stakeholders in sync with one another.

Zoho has a lot of features and integrations that can help you streamline your B2B sales operations and stay competitive.

B2C: Your Less Time-Consuming Solution

Use different features to improve their customer engagement.

With Zoho CRM, B2C businesses with shorter customer life cycles can take advantage of lead management, instant surveys, CRM marketing automation, and other features to improve their customer engagement.

With its easy-to-use and straightforward interface, you can manage your interactions with customers in a quick and effective way.

SMBs: Easily Start Your CRM Journey

An innovative CRM system to be able to compete in the business world of today.

Small and medium-sized businesses need an innovative CRM system to be able to compete in the business world of today. Contrary to the common misconception that cloud CRM is too expensive and complicated for SMBs, they can easily start their CRM journey with the free version of Zoho CRM.

This powerful tool provides you with a level playing field and the ability to compete against bigger players in your industry.

ENTERPRISES: Drive Growth For Your Business

Can help enterprises reduce the time, allowing them to concentrate on their customers and unify their operations across multiple geographic locations.

Zoho CRM’s advanced features, like workflow management, advanced analytics, territory management, sales and marketing automation, and more, can help enterprises reduce the time salespeople spend on mundane tasks, allowing them to concentrate on their customers and unify their operations across multiple geographic locations. With Zoho CRM, enterprises can streamline their sales and marketing efforts, increase productivity, and drive growth. GrowMore can help you implement Zoho CRM’s advanced features and other sales, marketing, or IT solutions.

BENEFITS OF ZOHO CRM

Are you looking for a comprehensive business software to manage your sales, marketing, and customer relations? Zoho CRM offers a range of benefits to streamline your business operations.

Increase sales
Increase sales
Find high-quality leads, nurture them, and follow up with them efficiently. The Zoho CRM system enables you to focus your resources and time on prospects that are most likely to convert.
Efficient business process
Efficient business process
You can define and implement efficient processes with Zoho CRM, ensuring that your team follows standard procedures while carrying out their tasks. This helps your team stay productive and minimises errors and delays.
Tactical decision making
Tactical decision making
Zoho CRM’s analytics and reporting tools give your whole organisation accurate data. It gives your decision-makers the information they need to make smart decisions based on market trends.
Data security and compliance
Data security and compliance
When you use Zoho CRM, the advanced physical and digital security features keep your customer information safe and in line with the law.
Mobile accessibility
Mobile accessibility
The mobile app provides instant access to all of your company’s vital CRM information, no matter where your team members may be. Sales reps can access customer information on the go, helping them close deals faster.
Better customer satisfaction
Better customer satisfaction
Maximize customer satisfaction and retention by leveraging Zoho CRM to empower your team with historical customer data and insights for swift and effective customer support.

WITH ZOHO CRM YOU GET

300%

Improvement in lead
conversion rates

41%

Revenue increase
per salesperson

27%

Improvement in
customer retention

24%

Decreased sales
cycles

23%

Decreased sales and
marketing costs

WHAT DOES ZOHO CRM DO FOR YOUR BUSINESS?

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Collect leads, implement automated lead scoring, determine likely buyers, and pursue leads with complete information.

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Get more deals done in less time. Know where your deals stand at all times so you can act at the optimal moment.

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Learn more about your customers in real time, engage with them in a variety of ways, and strengthen your bonds with them.

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Significant manual labour is required whenever your team follows up with a lead or updates a field. Find out how to use workflows to complete these activities much more rapidly.

Sales Force Automation
Automates routine sales, marketing, and support functions, giving employees more time to concentrate on customers. Make sure your workflows are set up well so you can reduce the amount of manual data entry, get rid of unnecessary steps, and speed up the whole process.
Process Management
Is your sales team prepared for every step of the pipeline's development? Blueprints allow your sales team to always know what to do next. Create a clear sales procedure that everyone on your team can follow.
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Integrate your offline sales procedures into your CRM system and insist that your salespeople always use it.

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Create CRM rules that mirror your actual sales procedures. Apply your own standards to lead distribution, discount authorization, and sales data verification.

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Keep all email conversations with customers in the CRM system to make management and keeping track of things easier. Emails can be sent, tracked, and linked to customer relationship management records. 

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Connect your telephony provider to make calls from within Zoho CRM. Schedule calls, get reminders, and save call logs from every interaction.

Make calls, set reminders, and keep track of all your call logs in one convenient place by linking your telephony provider with Zoho CRM. Save your time while facilitating your interactions with customers.

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Follow online conversations about your brand and add new contacts from social media as leads straight to your CRM. You can easily and quickly talk to your target audience, grow your brand, and get more people to buy from you.

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With Zoho CRM’s customer portals, you can show potential buyers your products in an online setting that is easy to use. Make it easy for consumers to make purchases and interact with your brand on their own terms.

Omnichannel
Hold a conversation in real time with potential customers. Receive alerts whenever someone engages with your brand, whether they are visiting your website, opening an email, or discussing your brand on social media. Always know what's going on.
Analytics
Looking to take your business to the next level? Zoho CRM has got you covered with its powerful analytics tools. Using Zoho CRM's reports, analytics, and forecasts, you can keep track of your sales activities and set goals that you can reach.
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The ability to track KPIs, analyse trends, and build custom dashboards is just the beginning of what Zoho CRM can do for your business.

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Real-time reporting can help you keep track of important data, such as sales and marketing trends, campaign results, team productivity, and individual performance. Get a better grasp on your business and monitor your progress toward your objectives with the reports feature in Zoho CRM. 

Zia is available 24/7  to help you manage your CRM data by taking notes, forecasting sales, spotting anomalies, and automating mundane tasks. Zia Voice’s real-time question-and-answer feature simplifies routine tasks like taking notes and calculating sales figures. 

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One of Zia’s most powerful abilities is her ability to predict the likelihood of success for every lead and deal in your CRM system. Zia can help your team prioritise their efforts and focus on the opportunities that are most likely to result in a sale by analysing data and identifying patterns.

Insightful and Predictive Sales
Predictive sales and business intelligence are two of Zoho CRM's most revolutionary features. Zia, your very own AI assistant, can help you use AI to automate tedious CRM tasks and drive more business.

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